Key facts
- Address
- Wheelock Place, 501 Orchard Road, Singapore 238880
- Nearest MRT
- Orchard MRT, a short walk
- Hours
- Monday to Friday 10am to 8pm; Saturday 11am to 3pm
- Booking
- WhatsApp +65 8023 7170, email, or the call-back form; by appointment
- Unit number
- Given when your appointment is confirmed
- Access and parking
- Confirmed when you book; tell the team if you need step-free access
- Who you see
- Dr Sin Yong personally, at consultation and treatment
Where is the clinic, and which station is nearest?
The practice is at Wheelock Place, 501 Orchard Road, Singapore 238880, on Orchard Road, with Orchard MRT as the nearest station and a short walk from it. Somerset, City Hall and the wider central area are all within reach. The unit number is not published here; it is given when the appointment is confirmed, so that every visit is expected and unhurried.
Dr Sin Yong also consults at other clinics along the Orchard Road medical corridor, so the address on your appointment confirmation is the one to follow. The same assessment applies wherever you are seen.
How do you get there from Orchard MRT?
Directions from Orchard MRT are shared when your appointment is confirmed, which allows the team to give the route that suits where you are coming from and how you are travelling. Orchard Road is a busy district, and a route given with the unit number is more useful than a general description, so no step-by-step directions are published on this page.
If you are arriving by car or taxi, or from a different part of Singapore, say so when you book and the team will confirm the easiest way to arrive. Allow a little time on arrival, particularly on a first visit, so the appointment starts calmly.
When is the clinic open, and how do you book?
Consultation hours are Monday to Friday, 10am to 8pm, and Saturday, 11am to 3pm, by appointment only. Most people book by WhatsApp on +65 8023 7170, which is answered during those hours. You can also email [email protected], send a short enquiry through the enquiry form if you prefer not to use WhatsApp, or leave your number in the call-back form on the contact page.
A sentence on what you would like assessed is enough: the area, roughly how long it has been changing and anything already tried. There is no need to send photographs over messaging platforms, because the assessment is done in person. Messages sent outside the hours above, including on Sundays, are answered when the clinic reopens. If you have an urgent sign after a treatment, do not wait for a reply: the complication care page sets out when to go to a hospital emergency department.
What about parking, lifts and accessibility?
Parking, lift access and step-free routes are not set out on this page, because the useful answer depends on where you are coming from and what you need. Tell the team when you book if you need a lift, step-free access, a nearby drop-off point or parking, and these can be confirmed for you before the day.
The same applies to anything that would make the visit easier, such as a companion coming with you, or an early or late slot within clinic hours. Saying so when you book costs nothing and avoids surprises on arrival.
What can you be seen for at the practice?
The practice assesses concerns across lifting and sagging, pigmentation and melasma, acne and acne scars, fillers and filler correction, botulinum toxin, hair loss, body contouring, and moles, skin tags and other growths, among others. The enquiry form lists the main groups, and the treatment finder can help you narrow down what applies before you book. If you are not sure, a consultation is the place to start.
Every plan begins with an assessment, and the assessment can end with advice to wait, to do nothing, or to see a dermatologist or a plastic surgery specialist instead. Tell the team what you would like looked at when you book, so that the right length of appointment is set aside, and mention the page you read if it was one on this site.
What happens when you arrive, and what should you bring?
The consultation is conducted by Dr Sin Yong personally and begins with your history, followed by examination of the area concerned. Photographs may be taken for your medical record, with consent, and are not used to advertise. Options are explained, including waiting or no treatment, and you are not expected to be treated on the day. The consultation process page sets out the steps in order.
Bring a list of your medicines and supplements, and records of any previous aesthetic treatments: the product name, the areas treated and the dates. If you have none, the assessment proceeds anyway. The consultation is a medical visit and carries a fee stated when you book; treatment fees are set out in writing after assessment, because Singapore's rules prevent clinics from advertising prices, and the how fees are quoted page explains what moves them.
